Maia Kristin
As an online business manager & strategic thought partner with eight years of experience supporting six-figure operations, I transform business owners’ ideas into tangible outcomes. I turn their businesses into well-oiled machines by streamlining and systematizing their operations and empowering them to effortlessly expand their teams. This allows them to focus on high-impact work that moves the needle so they can make a bigger impact and scale their revenue.
OFFERINGS:
- Operations Management
- Overseeing daily operations and ensuring seamless workflows
- Designing and optimizing SOPs (Standard Operating Procedures)
- Managing and improving business systems and tools
- Setting up and managing dashboards to track KPIs and metrics
- Delegating tasks to team members and monitoring progress
- Team Management
- Hiring, onboarding, training, leading, and offboarding team members
- Leading weekly or monthly team meetings
- Acting as the point of contact for the team to streamline communication
- Resolving team conflicts and ensuring accountability
- Providing training and resources for team growth
- Project Management
- Planning and managing project timelines and deliverables
- Assigning responsibilities and tracking project milestones
- Ensuring deadlines are met and resources are allocated effectively
- Coordinating and strategically planning launches
- Systems and Automations
- Setting up and maintaining CRM systems
- Automating workflows and integrations to reduce manual work and save the business time, money, and energy
- Evaluating and implementing new tools to improve efficiency
- Streamlining client onboarding and offboarding processes
- Strategic Planning
- Assisting with quarterly or annual business planning
- Identifying growth opportunities and addressing bottlenecks
- Analyzing financial and operational data to improve profitability
- Supporting CEO decision-making with research and insights
- Marketing and Launch Support
- Managing launch calendars and deliverables
- Coordinating with marketing teams
- Overseeing email marketing campaigns and content schedules
- Monitoring launch metrics and providing post-launch analysis
- Client Management
- Managing client communication and expectations
- Ensuring deliverables are completed on time and up to standard
- Addressing client concerns or issues promptly and professionally
- Supporting client retention strategies and relationship-building